Dialogue A

a:Good morning.Hilton Hotel. May I help you?

b:Good morning.Have you got any vacancies for the nights of 12th and 13th.I'd like to make a reservation for the two nights

a:All right .Single or double-room?

b:Double-room please.

a:Yes.we have a double -room available.

b:Is that with or without bath?

a:It's a room with shower and toilet ,sir.

b:That sounds fine. Is there an air conditioner?

a:Yes,but of course.

b:How much will it be for one night?

a:Let me see.A double-room $800 per night.

b:Does that include breakfast?

a:Yes.that includes a continental breakfast and a morning newspaper.

b:Do you accept VISA?

a:Yes, we do, what time will yo be arriving?

b:I should be there aroud 5:30 p.m on the 12th.

a:Ok, sir ,Could I take your name and contact number, please?

b:Yes,It's John Smith.It's New York 456-122

a:Could you spell that, please?

b:J-o-h-s-m-i-t-h.

a:John Smith. double-room with bath and air conditioner for the nights of 12th and 13th.

b:That's right.Thank you.

a:Thank you sir. Good-bye.